Privacy Policy

Last updated: June 2026

At Furry Finder, your privacy matters to us as much as your pet's safety does. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this policy carefully. By using our store, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal identification information — name, email address, phone number, billing and shipping address.
Payment information — processed securely through our payment providers. We do not store your full card details.
Device and usage data — browser type, IP address, pages visited, and time spent on our site, collected via cookies and analytics tools.
Order information — details of products purchased, order history, and communications related to your orders.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send order confirmations, shipping updates, and customer support communications
Improve our website, products, and services
Send marketing emails (only if you have opted in — you can unsubscribe at any time)
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our store (such as payment processors, shipping carriers, and email platforms), under strict confidentiality agreements.

We may also disclose your information if required by law or to protect the rights and safety of Furry Finder, our customers, or others.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our site.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications
Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at the details below.

7. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.